Ready to get your Computer Technician Networking Specialist diploma? Wonder what jobs are waiting for you after you get your Computer Technician Networking Specialist diploma training from Hunter Business School?
What is a Computer Technician Networking Specialist?
A computer technician networking specialist works in a company’s information technology department to ensure constant connectivity. Some computer technician networking specialists make sure that their company’s website and e-commerce infrastructure continue to work. The day-to-day job tasks for the computer technician networking specialist include
- Making certain that sensitive customer data is properly encrypted and secure
- Auditing data and storage to assess vulnerabilities
- Helping security personnel establish rules and procedures for data sharing by employees
- Setting up and administrating all user accounts to access a network and email
- Installing phones and phone lines and troubleshooting problems with telephone communications
Job Titles of Computer Technician Networking Specialist Graduates
The following list includes, but is not limited to, many of the most common job titles for which the Computer Technician Networking Specialist training program prepares students. These require the use of the skills and training learned as a predominant component of the job.
Job #1: Computer Repair Technician This job requires proficiency in fixing problems related to the software and hardware of desktop and laptop computers. Computer repair technicians also have expertise in repairing other electronics, including printers and tablets.
The computer repair technician must have good communication skills and exhibit quality customer service in order to maintain customer satisfaction. Strong troubleshooting skills are required of the computer repair technician to identify issues with electronic equipment. The day-to-day job tasks for the computer repair technician include
- Reinstalling operating systems in case of hard disk failure
- Repairing computer hardware, electronics, desktops, laptops, and computer peripherals
- Logging of interactions with colleagues and managers
Job #2: Field Service Technician The field service technician is an assessment technician who travels to a site to troubleshoot equipment problems. Performing different types of support including troubleshooting, setup, and installation of systems and equipment are key job responsibilities of the field service technician.
The ability to work with customers on a regular basis, providing training and product support, are other obligations of field service technicians. They can work independently on-site at the customer’s location.
The skills involved in being a field service technician include customer service, technical services, electronic troubleshooting, and equipment maintenance. The day-to-day job tasks for the field service technician include
- Troubleshooting, diagnosing, and repairing units while on-site
- Maintaining records of service calls, training, and expenses
- Providing on-call emergency service as required
- Educating customers on preventive maintenance and safety regulations and providing general customer service
Job #3: Copier Technician This is a specialized service provider who keeps high-volume printers, multifunctional copiers, fax machines, and scanners running in good order. Copier technicians make field visits to offices to diagnose and repair damaged or faulty equipment.
Copier technicians typically perform repairs on-site, need to be self-starters, and work independently without management oversight. Strong knowledge of specific copier and printer brands are requirements of copier technicians, as they usually are trained and certified in specific makes and models. The daily job tasks for the copier technician include
- Troubleshooting and repairing copiers by conducting and interpreting diagnostic tests
- Clearing paper jams, changing toner cartridges, and replacing worn parts
- Interacting with users to understand errors or failures and taking appropriate action
- Documenting actions and logging status and time spent
- Inventorying supplies and equipment, including parts, and ordering and verifying receipt
- Maintaining, cleaning, and replacing copiers and their parts
Job #4: ATM Technician ATM technicians are responsible for maintaining automated teller machines (ATMs), as well as all related PC peripherals and network connectivity associated with ATMs. Most ATM technicians must work independently without managerial oversight.
The ATM technician mainly works off-site wherever the ATM is located. The ability to prioritize is paramount when dealing with multiple ATM service issues. ATM technicians must have good communication skills to work with their managers and customers. The everyday job tasks for the ATM technician include
- Being responsible for on-site diagnosis including card, bill, and paper jams
- Implementing technical fixes and correcting network connection problems
- Replacing card reader belts, light bulbs, air filters, and other ATM equipment
- Cleaning and maintaining ATM equipment to keep it running accurately
Job #5: Customer Service Engineer A customer service engineer is responsible for addressing the questions and concerns of customers about their company’s products. Proficiency in researching technical issues and finding solutions is required of the customer service engineer.
Customer service engineers must maintain knowledge of upgrades and updates. Working primarily in teams, a customer service engineer must be able to work with others. The daily job tasks for the customer service engineer include
- Troubleshooting, identifying, and resolving problems with electronic equipment or software remotely or in a customer setting
- Recommending technical and product solutions to customers and internal teams
- Working directly with customers to answer technical and product questions, including during sales meetings
- Analyzing trends in issues and products while tracking resolutions and product failures and assessing the need for customer support
- Transforming customer issues into improvements for products and information for customers
Job #6: Control Technician Control technicians are responsible for verifying the quality of the basic materials received during every step in a manufacturing process and before products go out the door. Good attention to detail is a crucial skill of the control technician.
Control technicians must have skills that include the ability to analyze data, basic computer competency, the aptitude to provide quality assurance and quality control, and proficiency in troubleshooting problems. The regular job tasks for a control technician include
- Performing routine testing to ensure quality and adherence to regulations and standards
- Conducting risk assessment and corrective action solutions
- Calibrating and maintaining all gauges and test machines
Job #7: Electrical Technician An electrical technician installs, repairs, and maintains electrical equipment. Electrical technicians must keep up-to-date with government regulations for the electronic equipment they work on. The ability to multitask and work with quality precision is important to the electrical technician.
The electrical technician must calibrate, troubleshoot, inspect, clean, modify, upgrade, and uninstall electrical equipment. The usual job tasks for an electrical technician include
- Laying out and assembling basic electrical circuits and assemblies
- Laying out and assembling machines based on written and verbal instructions
- Performing basic mechanical and electrical troubleshooting
- Reading and interpreting electrical and mechanical blueprints, diagrams, and schematics
Computer Technician Networking Specialist Program
Hunter Business School helps students understand the inner workings of computers and learn how to take things apart and put them back together in this course of study.
The Computer Technician Networking Specialist training program is for people who like to connect things together with keen analysis, logic, and innovation.
The program is designed to prepare and train students for entry-level positions in the fields of electronics, computer technology, and networking. Students build their own computers and use them in the learning process.
At Hunter Business School, students follow courses that cover both electrical and electronic theories; practical applications; installation, maintenance, and repair of computer systems; and planning, installation, and maintenance of local area network (LAN) systems. Computer Technician Networking Specialist students spend half their time in a hands-on, practical lab environment which emphasizes the material covered in lecture and through homework. They learn to use tools, assemble electronic circuits, and read schematic diagrams, as well. Use of test equipment, such as multimeters and digital trainers, assist students in circuit analysis.
If you are looking to attend a top computer technician school on Long Island, let us know who you are at Student Inquiries so you can get more information. Or call us at either campus, Medford (631.736.7360) or Levittown (516.796.1000).